Contact

Please feel free to contact us if you have any questions or concerns regarding our products.

Our staff will respond to inquiries regarding product sizing, color consultations, order confirmation, shipping status,

and defective or incorrectly delivered items in the order they are received.

Inquiries are handled via the VEROLA Official LINE account below.

To ensure a smoother response, if you have already placed an order, please include the following information:

・Order Number

・Name of the person who placed the order

・Details of your inquiry

・Photos of the product if it is defective or incorrectly delivered

〈Official LINE: https://lin.ee/76r8mvsn〉

Business Hours

Weekdays 11:00 AM – 5:00 PM

*Closed on weekends and holidays.

*Inquiries received outside of business hours will be responded to in order starting from the next business day.

Before Contacting Us

Questions regarding delivery times, sizing, and returns/exchanges are also covered in our FAQ.

Checking there first may help you resolve your questions more quickly.